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Senior General Writer

Location: Austin, Texas, United States

Employment type: Contract

Hours per week: 40

Compensation: $22-$27 per hour, DOE

Description ID: A-2329

End date: 6 month contract (potential to be extended further, TBC)

Please note, this is an in-office role. The successful candidate is required to work on client site 5 days per week.

Our client in the global professional services industry is seeking a talented Senior General Writer who will be responsible for writing instructional content, short form and customizing content for different audiences.

What you will do: 

  • Technical Documentation Writing - Work to distill complex technical concepts and procedures into easy-to-understand, conversational content 
  • Write original, high quality communications (e.g. newsletters, email templates, canned responses) 
  • Use data to write personalized chat responses for different devices, like phones and speakers, for a 1:1 user-focused experience 
  • Write short-form responses with word-count limitations 
  • Write original, high quality chat communications 
  • Write a body of chat responses for a robot persona 
  • Write short social posts 
  • Create and maintain a list of related questions that could trigger a chat response 

The qualifications you will need:

  • This particular client requires all candidates to be US citizens or green card holders.
  • Technical Documentation Writing - BA/BS degree in English, Communication, or related field, or equivalent practical experience.
  • Minimum of one year of writing experience.
  • Experience writing instructional content (e.g. user manuals or guides, support content / instructions) 
  • Experience writing short form content with word count limitations 
  • Experience working with a content management system 
  • Experience customizing content for different audiences (e.g. tailoring the same message for a desktop email experience vs a mobile phone experience vs an audio only experience)

Please submit writing samples along with your application (resume)

Candidates must be legally authorized to work in the USA for any employer, without sponsorship.

Please note that only applicants selected for an interview will be contacted.

Date Posted:

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